Promotions & Discounts

You might have some queries concerning the promotions and discounts we provide, so we've created a list of helpful answers.

Do you offer any discount codes?

Our newsletter is your ticket to a world of exciting updates, exclusive offers, and special discounts. Don't miss out on a single thing, Signing up is quick and easy look for the "Newsletter" section at the bottom of any page. Enter your email address, hit the subscribe button, and you're all set!

How do I apply a discount code?

Add Items to Your Cart: Browse our website and add the products you'd like to purchase to your shopping cart by clicking the "Add to Bag" button.

View Your Cart: Once you've added all desired items, click on the shopping cart icon or "Cart" button located in the right-hand corner. This will take you to your cart summary.

Proceed to Checkout: In the cart summary, you'll see a list of the items you've added. Review your selections and click the "Check Out" button.

Enter Your Discount Code: On the right-hand side of the checkout page, you'll see a field labeled "Discount code" this is where you'll need to enter your discount code.

Apply the Discount: Type or paste your discount code into the field. Double-check the code to ensure it's entered correctly then click the "Apply" button.

My discount code isn't working?

Here are some steps and tips to help you troubleshoot the issue:

Double-Check the Code: Make sure you've entered the discount code correctly.

Review Code Details: Check the terms and conditions associated with the discount code. Some codes may have specific requirements such as a minimum purchase amount or products from a particular category.

Cart Items: Ensure that the items in your cart align with the requirements of the discount code. If the code is only valid for certain products, make sure your cart contains those items.

Browser or Device: Sometimes, issues can arise due to browser cache or device settings. Try using a different browser or device to apply the code.

Expiration Date: Verify that the discount code is still within its valid period. Expired codes won't be accepted.

Newsletter Codes: If the discount code was sent via our newsletter, ensure that you're using the same email address that is subscribed to our newsletter.

Remove Previous Code: If you've tried applying a different code earlier, make sure to remove it from the code field before entering the new one.

Single-Use Codes: If the code is a one-time-use code and you've attempted to use it previously, it might no longer be valid.

What if I forget to enter my code after placing an order?

Once an order has been successfully placed and payment has been processed, we're unable to apply a discount code after the order has been confirmed.

Why? Our system is designed to process orders quickly and efficiently. This means that once you've completed the checkout process, your order is already in motion for processing. At this stage, our system locks in the details of your purchase, including the pricing, to ensure a smooth fulfillment process.

Don't worry, depending on the terms and conditions of the discount code, you'll be able to redeem it on your upcoming order.

I have more than one discount code, can i use them?

Only one discount code is valid, and cannot be applied in conjunction with any other offer/discount codes.

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