Account & Newsletter

Do you require assistance with your account or neslwtter options? This page contains some useful answers to questions you may have.

Can I view my orders?

If you created an account when you placed your order you will be able to see your order details.

If you checked out as a guest you will not be able to log into to be able to see any information. If then you create an account unfortunately we will not be able to link you guest orders to the new account.

How do I sign up for WatchGecko newsletters?

It’s simple to sign up for our newsletter, if you scroll to the bottom of this page you will see our newsletter sign-up box, just simply enter your email address.

Once you have done this we will send you a confirmation subscription email that you will need to agree to before we add you into our newsletter list. This email may get filtered into your spam or promotions folder, so please keep an eye out for it.

We will keep you updated on money-off vouchers, exclusive offers, and latest product news. We will treat you details with utmost care, and of course you can opt out at any time.

  • Protecting the rainforest

    We are committed to playing our part to protect the natural world for
    future generations. We have been protecting trees in the rainforest to
    help fight climate change.

    Find out more
  • Offsetting our carbon footprint

    We have been a carbon neutral business since 2020 as we offset the same
    amount of greenhouse emissions we produce. Over the years we have
    reduced our carbon footprint, switched to renewable electricity and
    offset what we cannot yet reduce by investing in a range of carbon
    offsetting projects.

    Find out more

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