Warranty & Guarantees


Watch strap warranty

We want you to have complete trust in the watch straps we sell, which is why we guarantee them against any manufacturing flaws.


Geckota watches warranty

Geckota watches come with a 2 years warranty covering against manufacturing and mechanical defects. Please note that any servicing or work carried out on your watch by anyone other than Geckota Watches (unless authorised) within this 2 year period will void this warranty.

IMPORTANT - Not covered by the 2-year warranty:

Damage caused by accident, misuse or lack of care.
Over-winding hand-wound mechanical watches.
Watch magnetization.
Issues caused from adjusting the date wheel between 8 pm - 2 am.
Water damage caused by not maintaining the water-resistance (e.g. If the crown is left out).
Damage to straps or bracelets caused by wear.

Note: The warranty begins from the date of purchase and will continue for 2 years.


Warranty for other watch manufacturers

We sell a variety of other watch brands, and each brand has its own warranty and guarantee information, which is included with each watch.