Warranty & Guarantees


Watch strap warranty

Our watch strap is made from premium quality materials such as leather, metal, rubber or nylon. We take great pride in the craftsmanship and durability of our products, and we stand behind their quality. That's why we offer a limited warranty against any manufacturing defects. If at any time you experience a problem with your strap due to a manufacturing flaw, please contact us immediately. However, please note that this warranty does not cover general wear and tear, or damage caused by accident, misuse or neglect. We want you to be completely satisfied with your purchase and enjoy your watch strap.


Geckota watches warranty

Geckota watches come with a 2 years warranty covering against manufacturing and mechanical defects. Please note that any servicing or work carried out on your watch by anyone other than Geckota Watches (unless authorised) within this 2 year period will void this warranty.

IMPORTANT - Not covered by the 2-year warranty:

Damage caused by accident, misuse or lack of care.
Over-winding hand-wound mechanical watches.
Watch magnetization.
Issues caused from adjusting the date wheel between 8 pm - 2 am.
Water damage caused by not maintaining the water-resistance (e.g. If the crown is left out).
Damage to straps or bracelets caused by wear.

Note: The warranty begins from the date of purchase and will continue for 2 years.


Warranty for other watch manufacturers

We sell a variety of other watch brands, and each brand has its own warranty and guarantee information, which is included with each watch.