Product Information

Do you have a question concerning our products? Then here are some helpful responses to some often asked queries by our customers.

Where can I find the Geckota watch instruction manual?

Please see the following link to our electronic manual.

Geckota Watch Manual

Where can I find the FORZO watch instruction manual?

Please see the following link to our electronic manual.

FORZO Watch Manual

Out of stock items

We are re-stocking products all the time, but some times it can be a few months before they are available again, you can sign up for our back in stock notification and we will send you an email as soon as they are back in stock.

How do i know what size strap i need?

The first thing you will need to find out is the lug width of your watch. This is the width of the gap where the strap attaches to the watch head. You If you need some help with sizes, please take a look at our size help page here!

Metal curved ends

Our generic curved metal end pieces we sell have not been designed to fit a particular watch.

Because the watch case sizes and spring bar hole positions vary on different watches (even with the same lug width), it is difficult to design curved ends that will fit all watches, so there may be some slight adjustment required to get the strap to fit nicely.

Your local jeweller maybe able to help with fitting.

Repairs

Unfortunately we are not able to offer a repair service products.

If your watch is still under warranty, please contact our customer service team.

  • Protecting the rainforest

    We are committed to playing our part to protect the natural world for
    future generations. We have been protecting trees in the rainforest to
    help fight climate change.

    Find out more
  • Offsetting our carbon footprint

    We are committed to playing our part to protect the natural world for
    future generations. We have partnered with One Tribe so that every
    transaction on our store will help protect 100 square metres of
    rainforest, or in other words, 5 trees.

    Find out more

More articles you might be interested in...

Explore more